People-centric Approach

People Matter

Recognizing that people are our greatest asset, our goal is to significantly enhance the quality of life for our employees and their families. This includes developing collaborative relationships that highlight everyone’s individual strengths and promote a community environment to successfully achieve shared goals. ERC executives and managers are educated, trained, and encouraged to show up and deliver for our employees.

We also strive to set the industry standard for employee care and development. From robust employee development programs like ERC University (link to ERC University page) to strong recognition of accomplishments to significant career advancement opportunities, we ensure that our employees can confidently do their best for our customers.

As of June 2021, our annualized retention rate is nearly 92 percent.

What Our Employees Say...